Partners

Supplier FAQ

Answers to common questions from tour operators selling stand-by seats on Stand-by Tours — onboarding, documents, your calendar, and getting paid.

Applying & Getting Approved

How onboarding actually works, from application to your first live listing.

What we need on file, and what you can and can't change yourself.

How stand-by seats actually get released, and what happens if you cancel one.

How your rates get set, and how and when you actually get paid.

What you're signing, and what happens when it changes.

Suspensions, rejections, and how to reach us.

Reach out and a real person will get back to you — not a bot.